Entries by Steve Pitt

Is Your IT Really Under Control?

October 1, 2013 in /by

This article is a two part article – firstly looking at SME’s with in-house IT expertise and then those businesses with little or no in-house IT expertise. A. For businesses with in-house IT expertise Do you sleep well at night knowing that your data and systems are safe and the mechanisms in place to protect […]

Moments of Truth

April 27, 2013 in /by

As a business owner you understand the importance of client service, but does every other person in your business understand it? Have you clearly stated your expectations of them, no matter what their title or job? Do they understand your values? If you haven’t, then based on the Law of Averages, you have lost business […]