Free Download: ‘Business Process Improvement’
![Business-Process-Improvement Business Process Improvement](http://informgroup.com.au/wp-content/uploads/2015/08/Business-Process-Improvement.jpg)
Lean is applicable to every system, every process and every department, within every organisation. Implementing Lean in any business is based on two broad principles:
- Understanding who the customer is and what they value from the product or service being provided; and
- Understanding that every function or service provided by any department or organisation is a process that can be documented, standardised, and most importantly, improved.
This short eBook shares a selection of posts from the Inform Consulting Group’s blog that will help you better understand how you can improve your business processes.