Quality Management

Quality Management Systems are about Continual Improvement. Unless your business is improving you will find yourself going backwards relative to the opposition. All business must constantly strive to improve their processes and systems, to monitor and measure their performance and to use this information to improve productivity and profitability.

We at Inform can help you improve your quality and business systems by mapping and improving your processes, implementing key performance indicators and assisting you to achieve better efficiencies in your business.

IS0 9001 – Your Key to Quality and Business Performance Improvement

ISO 9001 is an International Standard that outlines the requirements of a Quality Management System. Certification to this Standard will not only provide you with documented business processes and data collection systems, it is designed to improve your customer satisfaction levels and give you the tools of a professional, forward thinking organisation. The Inform Group has assisted numerous organisations achieve certification to ISO 9001 and our consultants can help you.

Once achieved, certification will give your company that marketing edge that you are looking for by providing membership of an exclusive group of professional and high performance companies.

Inform can assist with implementation to a broader range of Standards if required, including:
• ISO 14001 – Environmental Management Systems
• AS/NZS 4801 – Occupational Health and Management Systems
• ISO 31000 – Risk Management
• ISO 90003 Software Engineering