Entries by Greg Mitchell

Here’s an I.D.E.A. – Provide Effective Feedback!

A common challenge for many supervisors and managers when it comes to managing people is providing effective feedback. This is particularly the case where they need to give feedback to a team member who is presently not meeting expectations and/or where they have done something wrong. Some supervisors and managers become paralysed by fear that […]

Engaged Employees = 27% Higher Profit!

Engaged employees = 27% higher profit, 50% higher sales and 50% higher customer loyalty. (Gallup Study) Is Your Business Set to Achieve Success Through People? Our FREE diagnostic tool will help you find out! Consider for a moment the total value of your investment in the employees within your business -basic wage and salary costs, […]

Getting Started with Performance Management

I was asked by a business owner the other day “How often should I be talking with my staff about their performance?”. It got me thinking about performance management and how it’s an important but frequently neglected area. Indeed, I would argue that an effective performance management process is absolutely critical to setting clear expectations […]

Values – They’re only meaningless if you do nothing with them!

A common feature of many of the successful businesses we deal with is that they clearly articulate, communicate and consistently reinforce their values. In the context of a business or organisation, values can be seen as statements of “the things that matter”. They articulate what the business stands for, what’s most important to the business. […]

A New Look At Your Workforce

The implications of what has been termed the ‘skills shortage’ need to be understood by every business owner. The ways we hire, train, remunerate and manage people will have to change, and so will the way we run our businesses. Most countries have an aging workforce and a declining birth rate. What we call ‘baby […]

Team motivation

What is team motivation? Motivated team members enjoy coming into work and work hard, yet always have time for a laugh. Team motivation is a combination of workplace culture, organizational strategy and management style. The benefits for employers are increased productivity, reduced absenteeism and turnover, and higher profits. So why don’t all employers do it? […]

Get Serious About Performance Management

Sunday, 03 November 2013 10:35 | Written by Greg Mitchell Why is this important? Effectively managing staff performance is a key but sometimes challenging aspect of building even better businesses. Indeed, having an effective, consistent performance management process in place provides the ideal opportunity to ensure that the expectations you have of your staff are […]

How to Develop an Effective Staff Recognition Program

Tuesday, 27 August 2013 10:46 | Written by Greg Mitchell   Staff recognition programs can play an important role in helping staff feel valued and improving individual and collective performance. That said, there are a few pitfalls to be wary of. This article provides a few tips to help you on your way to developing […]

Managing Employee Termination Risk

Wednesday, 11 September 2013 11:44 | Written by Greg Mitchell   Why is this important? Terminating the employment of a member of staff as a consequence of poor performance can be fraught with danger. Apart from the risks associated with terminated employees seeking recourse under relevant provisions of the Fair Work Act, businesses terminating staff […]

The Importance of Recruitment

Wednesday, 06 June 2012 18:44 | Written by Greg Mitchell   In talking the other day with a new client about their recruitment and selection practices, I was reminded of a conversation I had a while ago with a then potential local client about how they find and select the best people to work in […]